My Plan & Features
What's in your plan
Your verified Brand Builders Software plan and the features it includes. Each feature shows what it does, why it matters, how to start, and related tutorials.
Verified plan
Awaiting verification
Contacts & CRM
Stores every contact, their tags, notes, conversations, and pipeline stage in one place.
Why it matters
A single contact record is the foundation for every campaign, follow-up, and report.
How to start
Open Contacts, review your tags, and import existing customers via CSV.
Pipelines & Opportunities
Tracks every deal through stages so you always know what's next.
Why it matters
A visible pipeline keeps revenue from slipping through the cracks.
How to start
Open Pipelines and map the default stages to your sales process.
Websites & Funnels
Build landing pages, funnels, and full sites from templates.
Why it matters
Your online presence and lead capture live in one tool.
How to start
Open Websites / Funnels, pick a template, and customize your headline.
Social Planner
Connect social accounts and schedule posts from one calendar.
Why it matters
Plan a week of content in one sitting instead of posting daily.
How to start
Open Social Planner and connect a social account.
Calendars & Booking
Set availability and let customers book time with you directly.
Why it matters
Removes the back-and-forth of scheduling.
How to start
Open Calendars, create a calendar, and set your availability.
Forms & Surveys
Capture inbound leads and feedback straight into your CRM.
Why it matters
Every form submission becomes a contact you can act on.
How to start
Open Forms, create a form, and connect submission to a contact tag.
Workflows & Automations
Connects triggers to actions so repetitive work runs itself.
Why it matters
New leads get an instant response without you remembering to send it.
How to start
Open Automations, create a workflow, and set a trigger + actions.
Email & SMS
Sends campaigns and transactional messages after channel verification.
Why it matters
Reach customers where they are — once channels are approved.
How to start
Open Settings → Email Services and Phone Numbers to verify channels.
Payments & Invoicing
Collects payments and sends invoices tracked against contacts.
Why it matters
Revenue is recorded alongside the customer relationship.
How to start
Open Payments / Invoicing and confirm your integration is connected.
Reporting & Dashboards
Shows where leads, revenue, and activity are coming from.
Why it matters
Decisions improve when you can see what's working.
How to start
Open Reporting and review pipeline and revenue reports.
Brand Builders plans
Spark
Entry tier
Ignite
Starter growth
Build
Scaling operations
Grow
Expanded capacity
Scale
Top tier
Which features belong to each plan is set by the agency in the plan-feature catalog — the Business Hub never assumes entitlements. HighLevel remains the source of truth for your actual subscription.